"The Library exceeds my expectations".
Mary Seward, Assured Care Surrey Ltd Telephone: 01932 224858
"I have found the Policy Library a complete life and time saver. The Library stays up to date with all current legislation and understands everything that is needed by the Care Industry at an affordable price."
Sue Barker, Felixstowe Care Home Telephone: 01394 285528
As a Care Manager I find the Policy Library has everything I need. I have not found anything so comprehensive anywhere. Perfect! Brilliant!
Patience Togobo, Registered Manager for Circle of Care
Telephone: 020 8350 4991
"Thanks for the invaluable service. It certainly gives me an operational advantage."
Johnson Masara, Meadow House Mental Health Rehabilitation and Recovery Unit
Telephone: 02476 271655
" I am finding your Library and updates really helpful. Fantastic! I am so glad I subscribed."
Alison Field-Foster, Milicent Foster Domiciliary Care Agency







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All of our work is written and produced so as to be compliant with the highest professional standards demanded by the Regulatory Authorities.
We pride ourselves on outstanding value and service, and believe we offer the best value on the internet.
Benefits:
Based on key legislation and CQC/Ofsted regulatory standards, we offer comprehensive and up-to-date policies and procedures, training modules, Human Resources packages, Quality Assurance Systems, and much more. A truly comprehensive care management programme, highly acclaimed by our customers and offered at a very low price. Why not see for yourself? Click on a red button on the bottom left hand side of this page to examine the contents of each section of the library; - These materials will save you hours of valuable time and give you peace of mind;
- Invaluable and affordable resources for a "start-up" operation or simply to freshen up what you already have;
- Our material is easily accessible. You can download directly to your computer 24/7 as often as you like. No special computer knowledge or expertise is necessary;
- We update regularly, and add new material to the Library on an ongoing basis. More peace of mind;
- Updates and new material are FREE to Library members;
- We notify Library members individually when a product has been added or updated;
- Library members can (and do) contribute to the development of the Library by suggesting new content;
- HUGE selection of FREE Resources provided to Library members, such as important Codes of Practice, copies of key Legislation, useful guidance materials and most of the recommended reading materials detailed in the important CQC document "Essential Standards of Quality and safety";
- FREE training presentations for all Policies and Procedures (and more besides);
- FREE 27-page guide to CQC Provider Compliance Assessment, including a quick summary of what the Inspectorate are looking for as being "major concerns";
- All this for only £895 + VAT in year 1;
- Monthy payment plan available. Click here to download the application form;
- Second year costs are significantly lower than the first year;
- TRULY EXCEPTIONAL value for money.
First year membership of one of our comprehensive Library Sections (Domiciliary Care or Care Homes or Children's Homes or Supported Living Services) costs just £895 + VAT. In the second year and beyond the cost falls significantly to £175 + VAT.
Monthly payment plan available for first year membership. Click here to download the application form.
Click here to see how the Library works. This document explains the process in detail. You can also try the Library NOW. To your left you will see two boxes. One is for your Username and one is for your Password. These details will be forwarded to you when you have joined the Library. However we have set up a demonstration for you. Enter: demonstration in the Username box, and library in the Password box. Then click the Login box. You will then have the option to "click here to access the library". After this, follow the pathway: Demonstration: Domiciliary Care: 2.3 safeguarding and safety: Protection of the Person. Then you will be able to view a selection of the files that are in this particular section. When you are a Library member, these Microsoft Word files can be downloaded, saved and edited as you please.
Joining the Library is easy. Please call our office on 01234 349852 and we will complete the registration process in just a few minutes.
After processing, we will then send you your joining email, including your Username and Password. You may then begin to access and download material from the Library. Membership of the Library is initially for one year, during which time you will receive our free updates. You are under no obligation to continue membership after your first year has expired.
The Library provides you with access to editable Microsoft Word documents which you can download to your computer, save and edit/personalise when and as often as you like.
Click any of the the red buttons on your left to view the contents of each Library Section
All of our Policy/Procedure Statements are now complimented by their own Microsoft PowerPoint training presentation and quiz. Ideal for ensuring staff are suitably trained in your services' Policies and Procedures.
We offer a comprehensive pack of Policy/Procedure statements for each of our four areas of care (Domiciliary Care, Care Homes, Childrens Homes and Supported Living Services) which cover CQC and Ofsted requirements. A personalisation service is also available. Please click here for more information.
Click here to download our Price List.
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News - Click to view
- CQC to start unannounced inspections
The Care Quality Commission is about to start its expected themed inspections of domiciliary care agencies in England - a three-month programme of unannounced inspections of 250 agencies, selected randomly
- Foundation for People with Learning Disabilities launches new booklet on accessing the NHS
The booklet provides practical hints and tips for people with learning disabilities, family carers and anyone who supports a person with learning disabilities on how best to use the NHS, what to expect, real life examples of challenges and how they can be overcome as well as advice about how to get help and useful contacts to get more information
- CQC announces more inspections
CQC has announced that it will inspect most services more often
- Free seminars from Mencap - Planning for the Future
Mencap are organising FREE seminars in England, Wales and Northern Ireland during the rest of the year on "planning for the future", and the question of making financial arrangements for your loved ones when you have gone
- New Risk Assessment for Self Administration of Medicines
The Library now contains a Risk Assessment for self-administration of medicines, together with a Consent Form, Medications List and a Client Leaflet
- Policy Statements now linked to Regulations and Outcomes
A large selection of our Policy/Procedure Statements now include references not only to the key Regulations [Health and Social Care Act 2008 (Regulated Activities) Regulations 2010, and Care Quality Commission (Registration) Regulations 2009], but also their associated Outcomes as described in the CQC document, "Essentials of Quality and Safety"
- Launch of new Dignity Code
Britain’s biggest pensioner organisation, the National Pensioners Convention (NPC) launched a high profile Dignity Code on 22nd February which sets out minimum standards for the dignified treatment of older people, whether in hospital or the community
- New Contract for 24 hour live - in care
Following a Member's suggestion we have just added to the Library a model contract for the provision of 24 hour "live - in" care
- New Members' Section for the Library
All Members have been invited to contribute to a new section in the Library
- Business Secretary announces radical reforms to employment law
Business Secretary Vince Cable has announced the government's proposals for what are being described as the most radical reform to the employment law system for decades
- Equality and Human Rights Commission Report
The Equality and Human Rights Commission has published its report - "Close to Home - An inquiry into older people and human rights in home care"
- Inspection of Home Care services
Home care services are to be subject to inspection under a programme announced by the Care Quality Commission (CQC)
- Deprivation of Liberty Safeguards
Existing Library members of the Care Homes section can now benefit, at no additional cost, from our latest update - Deprivation of Liberty Safeguards
- Unfair Dismissal Rules to Change
The Government has announced that the qualification period for the right to claim unfair dismissal is to be extended from one year to two years from 1st April 2012
- National Minimum Wage
The rates for the National Minimum Wage are to rise from October 1st 2011 to:
£6
- New Policy on Lone Working
As part of our programme of continuous improvement we have prepared a model Policy on Lone Working for Library members of the Domiciliary Care Section
- Model Policy on Consent to Care and Treatment
As part of our programme of continuous improvement in the content of the Policy Library we are delighted to announce the introduction of a new model policy on Consent to Care and Treatment
- The Mental Capacity Act 2005
Members now have access to a 45 - slide PowerPoint training presentation on the Mental Capacity Act 2005, as part of our regular updating and continuous improvement programme
- Guide to Provider Compliance Assessment
The process of Provider Compliance Assessment (PCA) has been devised by the Care Quality Commission (CQC)
- Guide to the Agency Workers Regulations
We have prepared a short guide to the Agency Workers Regulations which come into force on October 1st 2011
- New Reference Request Forms
We have updated the Library with a new set of model reference request forms in line with the Equality Act 2010, which generally makes it unacceptable to seek detailed health-related information prior to making an employee a job offer
- New Model Policy on First Aid at Work
- New model Casual Worker Agreement
At the suggestion of a Library Member, we have produced a model Casual Worker Agreement, often referred to as a "zero hours" contract
- CQC announces its approach to inspections
CQC has announced its approach to inspections, which suggests more of a "risk-based" approach
- New Feature - Search Facility
Good news
- Free Training on the Mental Capacity Act
SCIE in partnership with care provider associations is offering free training on the Mental Capacity Act
- CQC announces new Excellence Award
CQC have started consulting on plans for a new excellence award scheme for adult social care services in England
- New booklets issued by CQC
The Care Quality Commission have published new booklets geared to providing recipients of care with information about the standards they can expect following the regulation of their service
- 3 in 5 women aged 75+ live alone
Older women are more likely than older men to live alone and this becomes more likely with advancing age
- Pause button activated for NHS Reform
Health Secretary Andrew Lansley has agreed to a pause in plans to reform the NHS, to allow time for further consultation
- PowerPoint training presentations ready for download
We have completed the preparation of PowerPoint training modules for each of the Policy/Procedure Statements we have in the Library
- Voluntary Registration of Care Workers?
The Government has announced in its "Enabling Excellence: Autonomy and Accountability for Healthcare Workers, Social Workers and Social Care Workers" Command Paper that it intends to replace compulsory registration of home care workers in England with a "System of Assured Voluntary Registration"
- Independent Sector operating at half the cost of "In House" teams
The NHS Information Centre have published a report "Personal social services expenditure and unit costs, England, 2009 - 2010" which shows that the Independent Sector are operating at half the cost of Authority "in-house" teams
- Paying for Long Term Care
An interesting document has been produced by the "Putting People First" Consortium in conjunction with Solla, Age UK and Counsel and care
- Vetting and Barring Scheme Recommendations
The Deputy Prime Minister, Nick Clegg has unveiled a new scaled back employment vetting scheme and fundamental reform of criminal record checks
- New Version of the 55 - page Staff Handbook now available to download
We have now completed a new version of the model Staff Handbook
Policy pack - Special Offer. Save £120 with FREE printing, binding and delivery.
We will personalise a full set of our Policies and Procedures for you, then print, bind and deliver them to you for just £780, a saving of £120. (VAT included).
Turnaround time 3-5 days. Please call 01234 349852 for more information.
Each month we offer one of our products to view, in full. This month's product is our model Policy on Consent to Care and Treatment together with its associated PowerPoint Training Presentation and Quiz.
If you have any queries whatsoever, or would like to make arrangements to join the Library over the phone, you may contact us on 01234 349852 or email mail@thepolicylibrary.co.uk
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