Follow us on Twitter

Existing Members

"Thank you so much for your superb service"

Jennifer Nicolson, High Level Care, Telephone: 01661 825253

"Absolutely thrilled to bits with the service and quality of documentation. Very good communication and always happy to help making it a unique and personal experience".

Nichola Gemson, Poppy Fields Care, Telephone: 0789 0027020

"I won't hesitate to recommend you in the future."

Leanne Colls, Safehands Care Services, Telephone: 01772 496279  

"Thank you for the excellent ongoing work you do with the Library."

Ben Maynard, Staying at Home Care, Telephone: 01932 400163

"We have been most impressed by all that you have done and continue to do. Once again I should like to both thank and commend you on the high standard of service we have received over the last twelve months."
Juan Clark, Total Care, Telephone: 01278 422083

"The Library exceeds my expectations".

 Mary Seward, Assured Care Surrey Ltd, Telephone: 01932 224858

Policies and Procedures

In line with New Fundamental Standards

Professional documents ready to download and edit

 100% editable in Microsoft Word

Policies and Procedures; Handbooks; Contracts; Guides; Appraisal systems; Business Plan template; Needs Assessment; Care Plans; Business Continuity; Health and Safety Risk Assessments; Recruitment forms/letters; Statement of Purpose; Quality Assurance etc.

Click here to review the key benefits for you

Click the area that interests you:

Care Homes

Domiciliary Care

Supported Living Services

Children's Homes

For Policies and Procedures only, click here


Telephone: 01234 349852

2002 - 2015 - Celebrating 13 Years of Impeccable Service

Meet CQC/Ofsted requirements now!

"I had my CQC fit person interview yesterday. The Inspector asked if I had written my own policies or bought them, and if the latter, from whom. When I told him it was the Policy Library he said - OK, we won't need to look at your policies too closely".

Personalisation Service Available

A personalisation service is also available. Click here to see what a personalised policy might look like, and here to see how the process works.

Click the red button on your right for your area of interest

The Library provides you with access to editable Microsoft Word documents which you can download to your computer, save and edit/personalise when and as often as you like.

Click any of the the red buttons on your right to view the contents of each Library Section

Free Training Materials

All of our Policy/Procedure Statements are now complimented by their own Microsoft PowerPoint training presentation and quiz. Ideal for ensuring staff are suitably trained in your services' Policies and Procedures.

News - Click to view



The Policy Library Explained

News Bulletins

February 2015

March 2015

April 2015

Product Showcase

Each month we offer one of our products to view, in full. This month's product is our model policy on use of Social Media. (Care Homes).  Also available in Domiciliary Care, Children's Homes and Supported Living.

Click to view content